A-Z Course Index
Here you can find an index of all the courses we can offer and provide. Some of these courses are either E-learning or Face to face however, we do offered blended learning courses for any of our Qualification or Award based courses.
Instructions of how to access each course will be given in the course description but many of our courses can be ordered directly from our store and joining instructions will be emailed to you.
If you are a business customer, please contact your account manager or email us at firstname.lastname@example.org if you have yet to become one of our partners.
Please note the cost is for 1 individual to do one course. If you require group bookings or have mulitple users please email us.
Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. Active listening encompasses the best of communication, including listening to what others are saying, processing the information, and responding to it in order to clarify and elicit more information. This content will help participants develop and practice their active listening skills.
This content has been designed to comply with the new EU legislation law which came into force in December 2014.
This module will show you how to provide allergy information on pre-packed or unpackaged foods. It will cover what effects allergies may have to the body, considerations of allergies in the factory, How allergenic ingredients should be displayed on a label, Identifying allergens in example of dishes in the restaurant and How food businesses should be providing consumers with allergen information about the non-prepacked food they serve.
Anger Management - Understanding Anger
Anger is a universal experience. Dogs get angry, bees get angry, and so do humans. You don’t have to be a psychologist to know that managing anger productively is something few individuals, organisations, and societies do well. Yet research tells us that those who do manage their anger at work are much more successful than those who don’t.
The co-worker who can productively confront his teammate about his negative attitude increases his team’s chance of success as well as minimises destructive conflicts. The customer service agent who can defuse the angry customer not only keeps her customers loyal but makes her own day less troublesome.
This online content is designed to increase your understanding of Asperger's Syndrome.
We look at the main characteristics and its place on The Autistic Spectrum and there are sections on Asperger's and supporting those with the syndrome.
This Online care content is aimed at care workers who are involved with clients who have Autism. Candidates will gain a better understanding of what Autism is and the effect it has on an individual. The content can follow two different pathways: Child development and Autism Awareness or Adult Mental Health and Autism.
Awareness of Mental Health, Dementia & Learning Disability
This video content is to assist you in providing support. In order for you to give support to people with mental health conditions, dementia or learning disabilities you‘ll need to know more about these conditions and how they may affect each individual.
Basic Business Management - Boot Camp for Business Owners
Owning a business requires a vision balanced with attention to detail. You need to be a generalist who understands the multiple aspects of running a business, as well as the ability to step back and see the big picture and to reach into the future.
The business environment is a complex place to be. Whether you wish to work as a consultant or freelancer, establish a corporation, or set up an operation that meets a need for very particular type of customer, there is a tremendous amount of information that you need to know and to apply.
This content provides essential learning for new business owners, whether the business is just in the idea stage or you have already begun and need to fill in the gaps.
Basic Internet Marketing
This content is an ideal start for business owners and people new to marketing to learn the basics of Internet marketing. We’ve included information on how to market online, and even more importantly, how to determine what results you are getting. Then, you can figure out whether you are reaching your target market, where your qualified prospects are, and how they are engaged as a result of your efforts. This content includes sessions on search engine optimisation, e-mail campaigns, pay per click advertising, and more.
Basic Life Support
Early resuscitation can improve survival rates by up to 60%. This online content is for anybody, trained or untrained, who wishes to feel more confident in dealing with a collapsed adult or child. Please note that the online content does not qualify its users to carry out either of these tasks without further practical training.
Beyond Workplace Politics
Workplace politics encompasses the power and authority processes and behaviors that are at work in a particular workplace. It is how the links between people in the workplace work. There are workplace politics at play in every organization! In 1990, two American psychologists (Dr. Jack Mayer and Dr. Peter Salovey) purported that if there was a cognitive intelligence or IQ then there must be an emotional intelligence (sometimes known as EQ). Daniel Goleman, the co-founder of the Collaborative for Academic, Social, and Emotional Learning (CASEL) theorized the social aspect of behavior as a complement to the emotional. His definition expanded to: “Social and emotional intelligence involves understanding your feelings and behaviors, as well as those of others, and applying this knowledge to your interactions and relationships.” In his work with CASEL he developed five interrelated sets of Social and Emotional Competencies: Self-Awareness, Self-Management, Social Awareness, Good Relationship Skills, and Responsible Decision Making. This content will explore the social and emotional competencies and their role in working beyond workplace politics!
Budgets and Managing Money
For managers in today’s business world, it’s essential to have a working knowledge of finance. We all play a role in our organisation's financial health, whether we realise it or not. If you don’t have training or a background in finance, you may be at a disadvantage as you sit around the management table.
Understanding the cycle of finance will help you figure out where you fit into your company’s financial structure, and how to keep your department out of the red. This two-day workshop will help you prepare budgets and make decisions with confidence.
Building an Online Business
The Internet has changed the way that we work, live, shop, and play. You can take advantage of this new way of doing business whether you want to set up a part-time venture or create the next million-pound company. This one-day content will give you everything that you need to build a successful online business.
Building Relationships for Success in Sales
No one questions that making friends is a good thing. In this workshop, participants will discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.
Bullying and Harassment
Our Bullying and Harassment content will explain the Equality Act 2010, protected characteristics, and the legal issues surrounding harassment and bullying.
Business Ethics for the Office
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. This content will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. We’ll also look at some tools that you can use when you’re faced with an ethical decision. And, we’ll look at some techniques you can use so you don’t get stuck in an ethical quandary. Best of all, we’ll look at a lot of case studies so that you can practice making decisions in a safe environment
Business Leadership - Becoming Management Material
This content is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its core, leadership means setting goals, lighting a path, and persuading others to follow. But the responsibility entails much more. Leaders must get their message out in a way that inspires, make the most of their limited time, and build roads to precious resources. They must negotiate alliances, improve their colleagues, and align the ambitions of the many with the needs of the organisation. What makes for a great leader? Is it something to do with inward characteristics, such as confidence and focus? Is it more about outward presence, including charm and compassion? Or is it about the ability to create a vision and get others to commit to it? The answer is all of the above. By accepting the challenge to lead, you come to realise that the only limits are those you place on yourself.
Business Process Management
Business process management helps organisations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimised to make sure they are still meeting the goals that they were designed to accomplish. A business that can successfully manage its processes is able to maintain a competitive edge, while increasing productivity and efficiency and decreasing costs. This content will introduce participants to business process management. Students will learn how business processes can help improve their company’s bottom line by providing a higher level of quality and consistency for customers.
Business Succession Planning - Developing and Maintaining a Succession Plan
Change is a hallmark of today’s business world. Our workforce is constantly changing – people come and go and move into new roles within the company. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone new to take their place. This content will help you teach the basics about creating and maintaining a succession plan.
Change Management - Change and How to Deal With It
Change is something that excites people who love opportunities for growth, to see and learn about new things, or who like to shift the status quo. Some changes, however, are harder to adjust to and lead to expressions of resistance and anger. We can take concrete steps to make change more palatable by understanding people’s hesitation, enlisting the help of others, setting up plans, and managing stressors. These steps can also ensure that desired changes are implemented successfully.
In this content, you will learn how to manage and cope with change and how to help those around you too.
Coaching and Mentoring
Coach, Mentor, Role Model, Supporter, Guide... do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organisation.
Have you ever wondered why it seems so difficult to talk with some people and so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable. A major goal of this content is to help participants understand the impact that their communication skills have on other people. They will also explore how improving these skills can make it easier for them to get along in the workplace, and in life.
Communications for Small Business Owners
Communication between individuals is a two-way street, but communication between a small business and its customers is a multi-lane highway. Navigate this highway successfully and you increase customer numbers and profits. Set out on this highway unaware, ill-prepared, or unconvinced of its importance, and you will lose ground to your competitors. This content is to introduce and reinforce the essential components of written communication that will connect you with existing and potential customers. If you are new to the communications highway, this content will provide the foundation for future development. If your company has some communications expertise, this content will help you strengthen and polish your essential components.
Conducting Effective Performance Reviews
Performance reviews are an essential component of employee development. The performance review meeting is an important aspect of career planning, and the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place. Remember what the German philosopher Goethe said: “Treat people as if they were what they ought to be and you help them become what they are capable of being.” Setting goals and objectives to aim for will give both supervisors and employees a focus, and is one of the key aspects to meeting overall company objectives. Supervisors must also learn how to give feedback, both positive and negative, on a regular and timely basis so that employees can grow and develop. Performance appraisals involve all these activities.
Conflict Resolution - Dealing With Difficult People
We can get into a routine where it feels like everyone we speak with is either having a bad day, or we are having a bad day ourselves. We feel like we constantly meet people who seem to be inconsiderate, stubborn, incorrigible, indecent, miserable, or passive-aggressive. Sometimes we can be equally awkward ourselves. While it might seem that the easiest remedy is to lock yourself up at home and avoid people, we eventually have to pick up the phone or step outside and interact with someone.
Success comes from understanding how we behave, as well as how we can influence others. If difficult interactions are necessary, and we approach those conversations with a plan, we will find that we have less difficult people to deal with. More often than not, we will also have more meaningful and significant conversations. In this workshop, you will learn how to turn difficult situations into opportunities for growth.
Continuous Improvement with Lean
Companies everywhere, no matter what their industry, can benefit from the principles of continuous improvement with Lean. Whether they adopt a very formal process or commit to something less structured, they can follow its principles and improve their bottom line by reducing wasted time and resources.
This content is designed for users who have completed the pre-requisite Lean Process Improvement content, and perhaps have been involved in implementation of its principles in their workplace. It is the ideal next step along the path of learning and creating a workplace culture committed to continuous improvement.
Effective leaders understand how powerful an opportunity can be when they can tap into the intelligence, wisdom, and innovation present in their workforce. Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions that people within the organisation can take action on.
The COSHH (Control of Substances Hazardous to Health) Regulations (2002) are designed to protect people against risks to their health when dealing with or being exposed to hazardous substances. The COSHH content is designed for candidates who handle chemicals as part of their daily work, this online COSHH content is ideal for an induction or refresher to the new regulations.
Creating a Positive Work Environment
Not all of us have had the opportunity to work in a truly positive work environment. A positive work environment is important for the productivity of a company, but it is also important to us personally. Our emotional and physical health can be improved by working in a positive work environment. We should wake up each morning wanting to go to work - not trying to think of excuses to not go. We want to be proud of where we work and enjoy telling others about where we work. As an employee or a leader within a company you have a responsibility to create and maintain a positive work environment. Everyone has a responsibility to create and maintain a positive work environment. Even if this is not a company wide reality you can seek to provide this type of environment for your department/ division or those within your sphere of influence. This content will give you tools to be able to create the type of company environment that you crave through building and nurturing effective workplace relationships.
Creating a Top-Notch Talent Management Programme
Organisations recognise that they do better business when their people are engaged, motivated, and yes, talented. Having the right people in place at the right time is a key aspect to continued growth, success, or even just stability. This content will provide you with just what it takes to have the right people ready. It will help you create a program to measure the talents of your people and how to help them grow in preparation for the future. It will also help you support and grow your organisation by teaching you how to apply the most current research and adapt your organisation to the ever-changing marketplaces.
Viable organisations need to be ready for emergencies because they are a fact of doing business. The worst plan is not to have any kind of plan at all, and the best plans are tested and adjusted so that they work over time. Fortunately, you do not need separate plans for fire, weather disasters, and all the different kinds of crises that can occur. One solid plan will help you to prevent, respond, and recover from all crises. This content will help you ensure your organisation is ready to manage any kind of crisis.
Data Protection - GDPR
The European Commission has introduced the General Data Protection Regulation (GDPR) which will be implemented on 25th May 2018.
The regulation has mainly been implemented in order to:
Force companies to be clearer on their data collection and usage
Improve data protection and prevent data infringement
Establish improved control and reactivity to prevent data leakage
These new regulations play an important role at a time when both the volume of data is skyrocketing, and threats are growing at a similar rate.
A key factor of any organisation’s GDPR compliance is staff awareness and education.
Delegation - The Art Of Delegating Effectively
Effective delegation is one of the most valuable skills you can master. It reduces your workload and develops employee skills. Delegating prepares employees who work for you to be able to handle your responsibilities and simultaneously allows you to advance to other career opportunities within your organisation.
Delegation is often one of the hardest skills for a manager to master. However, the skill can be learned. This content will explore many of the facets of delegation, including when to delegate and whom to delegate to. We will also go through the delegation process step by step and learn about techniques to overcome problems.
Developing a Safety Procedures Manual
Safety procedures are the backbone of an organisation’s Safety Management System. They provide consistency and when followed create a safe working environment and greater productivity due to less injury down time. However, safety procedure writing is more difficult and time consuming than it at first appears. This content will give you the foundation to start writing effective safety procedures.
Developing a Training Needs Analysis
The right training at the right time can make a huge difference in the productivity and profitability of your organisation. Whether you are scanning your workplace for opportunities to make things better and training is the answer, or a client asks you to come into their organisation and do an assessment, your answer is best framed in the form of a training needs analysis. Your ability to create an analysis that is comprehensive yet simply prepared is critical for it to be understood and acted upon.
Developing Your Training Programme
Training is an essential element of development in any organisation. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation (or ‘onboarding’) for newly hired employees is a key factor in retention. This content is designed for a trainer who wants to develop training programs that are meaningful, practical, and will benefit both trainees and the organisations they work for.
With the projected huge increase in the next 20 years of the number of people who have diabetes, it is more important than ever that those in a supporting role have a good understanding of this condition. This video covers causes, effects, medication and management of diabetes.
This online training course is a great source of information and advice for organisations and businesses, to ensure that services, policies and procedures comply with equality legislation and to open up their services to a wider range of users. Participants will complete the course with a general awareness of how to make services accessible and interact positively with disabled people.
Discipline and Grievance
In this online content you will learn how to deal with disciplinary issues and what to do when an employee raises a grievance. Whether you’re a manager or an individual who is directly affected by these issues this content will guide you through the process.
Display Screen Equipment
This online Display Screen Equipment (DSE) content covers the importance of assessing and adjusting your workstation and the hazards and risks that poorly used Display Screen Equipment can cause.
This online content will also cover how to adjust your workstation.
Diversity Training - Celebrating Diversity in the Workplace
More than ever, a workplace is a diverse collection of individuals proud of who they are: their gender, their sexual orientation, their religion, their ethnic background, and all the other components that make an individual unique. One of the challenges for workplace leaders is how to help these diverse individuals work as a team.
We all know what happens to organisations that don’t have effective teamwork: they fail. And, failing to embrace diversity can also have serious legal costs for corporations. This content will give you ways to celebrate diversity in the workplace while bringing individuals together.
Drugs & Alcohol Awareness
This online Drugs and Alcohol awareness content aims to increase awareness of drugs and alcohol use and minimise the risk to your business from drug. After training your staff will be able to spot the signs of drug use and behaviour that could indicate drug dealing. They’ll also learn how to handle it to minimise the risk to your business.
The content looks at everything from drug classification to spotting the effects of drug use on people and is designed for everyone at all levels.
The drugs most commonly used on licensed premises
The drugs debate and some frequently asked questions
Assessing the risks
Putting a control strategy in place
Spotting and stopping drug use and drug dealing
Drug-related medical emergencies
Effective Planning and Scheduling
As project managers and leads, we all know how difficult it can be to accurately determine the duration of a project, yet that is exactly what is expected of us on a regular basis. This workshop will not disclose the secret of creating an accurate schedule, because there isn’t one. However, it will provide the factors and fundamental elements that you should consider and address when creating any type of schedule.
Emotional Intelligence (One Day)
Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life. We have all worked with and listened to brilliant people. Some of them were great and… well, some were not so great. The mean and the meek and all those in between can teach us more than they realise. When we look at the truly extraordinary people who inspire and make a difference you will see that they do this by connecting with people at a personal and emotional level. What differentiated them was not their IQ but their EQ – their emotional intelligence.
An article in the March 11, 2010 edition of TIME magazine purported to explain “why we have entered the post-trust era.” Indeed, we seem to be in a time where people act inappropriately and then refuse to take responsibility for their actions. Who can we blame for the world economic crisis, or issues with religion, or the outcomes of our governments, or the state of the environment? More to the point, why do we spend so much time and energy looking to pin the blame on someone (usually anyone but ourselves)? With this in mind, it’s no wonder that organisations who promote accountability are more successful and more productive. In this one-day workshop, you will learn about what accountability is, how to promote it in your organisation, and how to become more accountable to yourself and others.
Employee Dispute Resolution - Mediation through Peer Review
Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The peer review process offers employees just that chance, using a formalised procedure to ask, consider, and resolve just these sorts of questions. This content will teach you everything you need to know about employee dispute resolution through mediation.
This online Epilepsy Awareness content is designed for Care Workers who work with clients suffering with Epilepsy. This online content will provide candidates with knowledge on the main effects of epilepsy and the importance of supporting service users to take their prescribed medication.
Equality and Diversity
Our online content will raise awareness of Equality & Diversity and encourage candidates to take a proactive approach within the workplace. Our online Equality & Diversity content will explore how Equality and Diversity can be compromised by candidates own values, opinions, and prejudices and learn how prejudices develop and how they may influence people.
Candidates will gain knowledge on how to promote equal opportunities for all recognise the importance of diversity.
Essential First Aid
Accidents can happen anywhere and at any time and first aid is the emergency care given to a casualty before professional help arrives. This video will assist in the application of effective First Aid and includes the use of modern equipment such as an ‘Automated External Defibrillator’ (AED)
It is impossible to be part of an organisation today and not attend meetings. Staff meetings, project meetings, and planning and coordinating meetings all take time. There has been a growing realisation that we have to pay attention to the process elements of meetings if we want them to be effective. With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs. Managers and supervisors are often asked to facilitate rather than instruct or manage their meetings and training sessions. How can you facilitate, rather than control, group decision-making and team interaction? With no formal training, people may find it difficult to make the transition from instructors or managers to facilitators.
This online ‘Falls Prevention’ content will provide candidates with the skills to identify the complex factors which may lead to a fall. To reduce the risk of falling it is important to recognise these factors
People fall because of a complex mix of factors. To reduce falling, it is important to identify these factors, and recognise those that could signify serious, but treatable, underlying medical problems.
Fire Safety Awareness
Fire can be extremely dangerous wherever and whenever it occurs. We all need to understand how fire breaks out and know how to take steps to minimise the risk of this happening. This video will look at some key things you should know when it comes to fire.
This online Fire Marshal (a.k.a Fire Warden) Training is designed for any members of staff looking to become a designated Fire Marshal, this online content will provide an insight into fire regulations and precautions and enable delegates to carry out the duties of a Fire Warden or Fire Marshal.
This online content will help fulfil their obligations under the Regulatory Reform (Fire Safety) Order 2005.
This online First Aid at Work content is suitable for people who are designated as an appointed person in the workplace. This online content will help meet the needs of those supporting a qualified First Aid at Work (FAW) practitioner. The content also fulfils the requirements for the FAW annual refresher.
First Aid Burns
Every year, around 13,000 people are admitted to hospital for burns and scalds. Many thousands more go to hospital accident and emergency (A&E) departments.
Giving and Receiving Feedback
This content is aimed at all members of staff, designed to provide delegates with the skills and confidence to both give and receive feedback effectively to and from others in the organisation.
Health and Safety
Under the Health & Safety legislation employers are legally required to provide themselves and/or their employees adequate Health & Safety Training. Our Online Health & Safety Course will ensure that you and your employees will comply to Health and Safety legislation and raise the awareness needed to create a healthy, safe working environment.
Hippies, Vandals and an Alien called Pete
by: Chris Ormondroyd
What is quirky about the lives of a group of late 60’s hippies? Chris Ormondroyd combines anecdotal biography with elements of science fiction and a bonus of political history, in this tale of endearing characters traversing the gap between their parents’ era and the emerging cynicism of political kingmakers.
Payment managed on behalf of BOTR Books
Infection Prevention & Control
Good infection prevention and control is vital so that everyone using and working in care services receive care that is safe and effective. Infection prevention and control should be part of daily practice and everyone has a responsibility in this area.
Our online Learning Disabilities content is designed to enable participants to gain a better understanding about learning disabilities. Candidates will have the opportunity to familiarise themselves with what a learning disability is, understanding the different types of learning disabilities and the best approach to dealing with challenging behaviours and learning disabilities.
Making Training Stick
We have all participated in online content or workshops. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day?
The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most groups and can be tweaked to fit any training session.
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Manual Handling of Objects
Our online Moving and Handling of Objects course will inform you of the legislation surrounding any moving and handling operation, the correct techniques to employ, the process of ergonomics and risk assessing. You should always be safe when moving and handling any load so this course is essential for your health.
Mental Capacity Act
This video is a concise and 'friendly' introduction to the 'Mental Capacity Act' summarising the key principles and how these should be put into practice.
Mental Health Awareness
This online Mental Health Awareness content is aimed at staff working within a care environment. This content aims to build the capacity of health care workers in the field of mental health so that they are able to effectively respond to the mental health needs of their service users.
Candidates will gain an understanding how to recognise the symptoms of mental disorders and how to understand that people experiencing possible mental disorders require appropriate services.
NLP Tools for Real Life
Neuro linguistic programming (NLP for short) is all about bringing your unconscious thoughts to the surface, so that you can have real choice over how you interact with and respond to the world.
Once you have a grasp on NLP's basic principles, you might be interested in learning about some tools that can help you do more with NLP. This workshop will give you some hands-on experience with important NLP techniques, including anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and even some self-hypnosis techniques.
To get the most out of this workshop, you should first complete An Introduction to Neuro Linguistic Programming.
Paediatric First Aid - Level 3 Theory
This Paediatric First Aid (Level 3) content has been developed for those who are working / wish to work with children and infants. This accredited content provides theoretical training in first aid techniques that are specific to infants aged under 1, and children aged from 1 year old to the onset of puberty.
It will especially be of interest to parents, teachers, child minders, crèche assistants, playgroup personnel and anyone else who has a responsibility for their welfare whilst in your care. It is ideal for individuals who are responsible for children and infants, who wish to gain an accredited Paediatric First Aid Award.
Planning for Workplace Safety
Beginning with the Organisational Safety Policy, the company’s Safety Plan shows that Senior Management takes the commitment to worker health and safety seriously. The safety plan provides a system of policies, procedures and practices to help prevent accidents/incidents, gives workers the knowledge to help them create a safe working environment and outlines a consistent methodology for the company’s approach to Health and Safety. It is one of the more important safety documents that a company can produce.
This content will give you the foundation to develop your Organisational Safety Plan and take the next step in building your safety culture.
RIDDOR (Reporting of Injuries, Diseases and Dangerous Occurrences Regulations) places a legal duty on employers, self-employed people and people in charge of premises. Under RIDDOR individuals are required to report: work-related deaths, major injuries or over seven day injuries, work related diseases and dangerous occurrences. Our online RIDDOR content will help the user understand the necessary requirements of RIDDOR.
Good care practice must be person-centred and this includes risk assessment and management. Everyone is entitled to make choices, and be as independent as possible regardless of age, disability or condition. Risk enablement is taking a positive approach rather than a negative one. The assessment begins with ‘what can be done’ rather than ‘what can’t be done’.
Our Safeguarding Adults DVD includes the recent additions to Safeguarding terms, such as ‘modern slavery’, ‘domestic violence’ and ‘psychological abuse’. This title will help you cover the outcomes for the Care Certificate (standard 10).
There are many children and young people in society who are in danger and at risk of harm from others due to their inability to protect themselves.
It is intended that the effects of harm and abuse can be minimised by raising awareness through programmes of study such as this. Child abuse is illegal and is thought to be more widespread than previously acknowledged. It is important to note that whether the abuse is deliberate or not, the abused are affected in the same way.
After studying this course and successfully completing the assessment you will be able to:
Safeguarding Vulnerable Adults
Our Safeguarding Adults DVD includes the recent additions to Safeguarding terms, such as ‘modern slavery’, ‘domestic violence’ and ‘psychological abuse’. This title will help you cover the outcomes for the Care Certificate (standard 10).
Slips, Trips and Falls
Slips and trips are the biggest cause of serious injuries to people. Slips and trips can happen anywhere but most accidents happen in and around the kitchen.
Our online Slips, Trips & Falls content is aimed at all members of staff. This online content will raise users awareness of why slips and trips happen and how to prevent them.
Welcome to this online Stress Awareness module. This module is designed to give you an overview of stress awareness at work. The module explains what stress is and how it is expressed physically and psychologically.
We identify potential causes of stress to yourself and to colleagues, explain how to minimise feelings of stress before it becomes a serious problem and offer some short-term coping strategies for dealing with stress as well as longer-term solutions.
In section six we offer some links to further information on dealing with work-related stress.
Our online Stroke awareness training content is aimed at anyone currently or seeking to work within the health care sector.
Candidates will benefit from having knowledge of symptoms, treatments and side effects.
Substance Misuse Awareness Level 3
This content is about the misuse and abuse of substances such as drugs and alcohol that are used to change a person's state of body or mind, for reasons other than a medical need.
Substance misuse often leads to addiction, which can be defined as the continuing and compulsive misuse of substances despite physical and/or psychological harm to the user, family or society and includes both legal and illegal substances.
The term 'substance abuse' is now often used because of the broad range of substances (including alcohol and inhalants) that are addictive. This content explores Psychological dependence and Physical dependence and at the end of the content you will understand the following:-
Causes and Types of Substance Misuse
Signs and Effects of Substance Misuse
Explain the principles behind the range of treatments used with individuals who misuse substances
Work at Heights
Our online Working at height content is designed for anyone whose job requires them to work at height. The content focuses on what you need to know to use the right working at height safety equipment in order to create the safest working environment possible.
Whether you are creating a workplace wellness program from scratch, or enhancing what you already have, you’re already on the right track! With increasing costs of health care, a shrinking workforce, and aging workers, a savvy workplace understands the value in supporting workers to improve their conditioning and to live a fitter lifestyle. This content includes all aspects of designing or upgrading a program, from concept through implementation, to review.
Your Personal Development
To be able to do your job well, it is important to understand the main duties and responsibilities of your role, our online ‘Personal Development’ content will give you the knowledge to understand and progress in your role